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Welcome to our Privacy policy.

Effective as of September 26, 2019

Welcome to Farm4Trade Privacy Policy. Your privacy is extremely important for us. This Privacy Policy provides information about the nature, duration and scope of your personal data processing. For this reason it is an important section that helps you to understand what information we collect with your permission and how we use it.

Unless otherwise specified, we apply this policy to all of our services, applications and website content, so please read it carefully.

1.0 TYPE OF INFORMATION WE COLLECT

All the information we collect is related to providing the Farm4Trade Service and its features. There are two categories of information that we collect: (a) information strictly necessary for you to use Farm4Trade and (b) information that we could use to improve your experience.

The first category includes information necessary to operate Farm4Trade:

  • Registration information: personal data of your private profile/company profile.
  • Technical information: which can include the type of browser or devices  you are using to access or connect to the site.
  • General and non-specific information: about your location while using the Service.
  • Usage and log in information: this includes info related to Service, diagnostic and performance.
  • Animals and herds: all the information related to the animals are processed to provide statistics and suggestions that can be used to make better decisions in the livestock management.
  • Payment/ Transactional information: if you make a purchase for our Service we may receive payment receipts from other third parties processing your payment.
  • Basic information to improve your experience with the Service: we use cookies to analyze your use of Farm4Trade Service, including preferences about language, unit of measurement and all the info that could benefit the user in the daily use of the Farm4Trade’s applications.

The second category includes information that enables us to offer you additional features. We never use any of this information without first getting your explicit permission. Here are some examples:

  • You specific location: this data could be required to perform satellite image analysis and provide important information about the quality of the land for feeding and livestock grazing.
  • Your animals photos/video: we could ask you to share photos in order to help us to create a dataset of images that can be useful for the identification and traceability of the animals.
  • Other specific information: we may request – in relation to the needs – specific data that will allow us to improve the user experience (for example, data on how animals are weaned, type of feeding, etc.).

Acceptance of our Privacy Policy does not mean you have granted us permission to access or use information in the second category; we will only collect it if you explicitly give us permission to do so and we will use it for the purposes described. Moreover, you will always have the ability to change your mind and revoke that permission.

2.0 HOW WE USE THE INFORMATION WE COLLECT

For processing personal data we mean any operations performed with or without the support of automated processes applied to data such as collection, transmission, storage etc.

In accordance with the permissions you give us to collect the information, we may use the information we collect in these ways:

  • To provide, personalize and improve the Service to give you a better experience: Farm4Trade analyze the collected information to evaluate and improve the Services; to research, develop and test new features and then subsequently offer to our users.
  • To ensure technical functionality of the Service: the information is used to provide prompt assistance to the user when he contact us in order to resolve problems more quickly and safely.
  • Increase security and protection:  In accordance with the Law, we verify suspicious accounts and activities that may be in conflict with the Terms to ensure proper use.
  • To communicate with you: for Service-related or research purposes or promotions.
  • To process your payment or prevent or detect fraud;
  • To enforce this Privacy Policy, the Terms and Conditions of Use, and any other terms that you have agreed to, including to protect the rights, property, or safety of Farm4Trade.

3.0 INFORMATION WE SHARE

Farm4Trade uses the information you shared with us using the app in order to operate, provide, improve, understand, customize, support, and market our Services.

  • Account information. Your personal/your company information such as name, address, email may be available to anyone who uses Farm4Trade Services, based on your configuration settings of your account.
  • Your contacts. The people invited by the user to be part of the staff, to become collaborators or simply invited to share certain company information will be managed by Farm4Trade to create the staff actions.
  • Third-Party. We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. When we share information with third-party providers, we require them to use your information in accordance with our instructions and terms or with express permission from you.
  • Application programming interface (API): It is important to note that some information is always publicly available for third-party sites or other developer tools. Depending on the permissions granted by the user, some additional information may be shared via API keys.

4.0 STORAGE PERIOD

We keep your personal data only for a limited period of time. In particular, we keep some of your personal data and your email address for the entire duration of the contract and for the following 36 months. At the end of this period, they are permanently deleted from all the supports and backups.

Farm4Trade undertakes not to transfer your data to third parties that are not part of the companies connected to it and are not involved into the contract.

5.0 MANAGING USER INFORMATION

If you would like to manage, change, limit or delete your information, you can do from your dashboard. You can change your Services settings to manage certain information available to other users.

You may delete your Farm4Trade account at any time, including if you want to revoke your consent to our use of your information, using our delete function in your account settings.  When you delete your account, all your data will be deleted from our servers in no longer than a month. Be mindful that if you only delete our Services from your device without using the appropriate delete function (your account settings), your information may be stored for an undefined period.  Please remember that when you delete your account, it does not affect the information you’ve send to other users.

6.0 OWNER AND PROCESSING CONTROLLER

The owner and the processing controller is Farm4Trade srl with registered office in Via Marino Turchi, snc, Chieti (CH), Italy, VAT IT02568150698.

On behalf of owner and processing controller, Farm4trade has appointed an internal data protection officer (DPO) which will play an important role in protecting personal data to ensure compliance with EU 2016/679. It will be the DPO responsibility to verify and maintain an organized system of personal data management which fulfils all requirements of the GDPR. In particular, the DPO has prepared the Privacy Impact Assessment document which can be downloaded by clicking here.

Finally, to fully fulfill its regulatory obligations regarding the processing of personal data, Farm4Trade has carefully chosen its Cloud service providers to accomplish  their role as the parties in charge of such processing. In particular, only IaaS (Infrastructure as a service) providers belonging to the CISPE (Cloud Infrastructure Service Providers in Europe) have been selected. CISPE’s Code of Conduct for data protection anticipates the enforcement of the European Union’s General Data Protection Regulation (GDPR). The providers used by Farm4Trade for the storage of personal data are the following:

After obtaining user’s consent, Farm4Trade uses the following profiling tools for marketing purpose and to better evaluate user experience, in accordance with the GDPR:

7.0 UPDATES TO OUR POLICY

In case we amend or update our Privacy Policy, we will provide you notice of amendments to this Privacy Policy, as appropriate, and update the “Last Modified” date at the top of this Agreements. Our Privacy Policy also reflect changes in new data protection law, GDPR (General Data Protection Regulation)  that has entered into effect on May 25, 2018.

If you do not agree to our Privacy Policy, you must stop using our Services. Your continued use of our Services confirms your acceptance of our Privacy Policy, as amended.

8.0 ASSISTANCE

If you have any questions regarding Agreements please contact us.

Thank you for reading our Terms.

Farm4Trade srl

PO Box 66041 – Via Marino Turchi – Chieti – ITALY
VAT IT02568150698
© Farm4Trade

REGISTERED OFFICE: P.O. BOX 2655 Swakopmund
CORPORATE OFFICE: Bohemian Building, Unit 1, Friedrich Giese Street, Klein Windhoek, Namibia
© Farm4Trade Namibia

About cookies

A cookie is a small text file that a website you visit asks your browser to store on you computer or mobile device.

How we use cookies

We use cookies to understand, provide and better manage our Service. In particular, we use two types of cookies:

  • session cookie: temporary cookie files, which are erased when you close your browser.
  • persistent cookie: which stay on your device for a set period of time or until you delete them.

Generally, we use them to improve navigation on our web site:

  1. Understand how our Services are being used.
  2. Save your preferences, such as language, unit of measurement, and many other choices of the user.
  3. To rank FAQs on our website based on popularity, to understand which of them effectively responds to the needs of users.
  4. Understand how to operate and continually improve our Service. We can also obtain information from our email or notifications (for example if you opened, forwarded or clicked on any of its content.

Manage the cookies

You can follow the instructions provided by your browser or device (usually located under “Settings” or “Preferences”) to modify or delete your cookie settings. Please note that if you set your browser or device to disable cookies, certain of Farm4Trade Services may not function properly.

Welcome to Farm4Trade Terms and Conditions of Use

Effective as of 26 September 2019

Welcome to Farm4Trade Terms and Conditions of Use (“Terms”, “Agreements”, “Agreement”, “Service” o “Terms of Use”). This is an important section that along with Privacy Policy affects your legal rights, so please read it carefully.

However, we expect you interact responsibly according to the Terms of Service specified below. If you believe that certain contents of the website or of the web and mobile applications violate these Terms of Service, please contact us using the specific contact form.

Finally, as Farm4Trade operators, we assure you that we do not create fake profiles, we also assure you we do not tolerate other false profiles created on Farm4Trade.

1.0 GENERAL

Farm4Trade is a  service provider to manage, purchase/sale, transport and other types of zootechnical services for the benefit of users worldwide.

On Farm4Trade, you can identify and record your animals, keep track of the production performances and the animals welfare within the farm. It is also possible to upload contents (texts, photos, etc.), search or create ads for the sale and transport of live animals and also communicate with other users.

In order to use the Farm4Trade Service, you have to provide name, surname, email address and password. We will send you an email at the address provided containing a link to activate the account. Only after you have confirmed the email, we will activate your account.

The registration and the use of the Farm4Trade basic services will always be free and will allow all the breeders to make more-informed decisions. Small scale farmers and Commercial farmers will be able to keep track of their animals safely, quickly and reliably.

Professional breeders, who certainly need a more professional management tool consisting of a complex of advanced services, can upgrade to PRO.

PRO users can work in team using the multi-user system and information sharing options.

Your private data is safe with us. The processing of data is carried out only in accordance with the relevant data protection regulations, for more information you can visit our Privacy Policy. You may decide which data of your personal and / or company profile enter into the Farm4Trade system and, in the same way, you may also decide what you want to share about yourself or about your company in the Farm4Trade Community. We try to keep a homely and quiet atmosphere within Farm4Trade and we expect each member to behave in a polite and respectful manner to other members.

2.0 INTRODUCTION

Thanks for choosing Farm4Trade (“Farm4Trade”, “us”, “our”). We are sure that your experience with us will be different from any other software for farm management you’ve ever used before. Farm4Trade is also the first networking platform in the world that helps users to communicate and connect with the community of farmers around the world.

The use of Farm4Trade basic services is always to be given free of charge so we invite you to join our community of users. Most of the functionalities are available in the free version except for the most advanced ones which are designed for professional breeders.

The use of Farm4Trade Service relies on several technical requirements and includes social and interactive features which in turn include personal profile, instant messaging, the possibility of buying and selling live animals, the possibility of advertising and searching space on vehicles to transport live animals, management systems for dedicated animals. It is all designed to allow the breeders to manage, exchange and connect freely in compliance with the laws and regulations in force.

By signing up or otherwise using the Farm4Trade free service you (“Member”, “User”) are entering into a binding contract with the Farm4Trade entity (indicated at the bottom of this document). Your Agreement with us includes this Terms and Conditions of Use and our Privacy Policy. You can open, print, download and / or save these Terms and Conditions of Use at any time. By signing up you acknowledge that you have read and understood the Agreements, accept these Agreements.

3.0 CHANGES TO THE AGREEMENTS

Occasionally we may, in our discretion, make changes to the Agreements. In case of material changes to the Agreements, we’ll notify you in advance sending an email or notification on the application. Your continued use of the Service after the changes have been made will constitute your acceptance of the changes. If you don’t want to continue using the Service under the new version of the Agreements, you may terminate the Agreements by contacting us through the Customer Service contact form.

4.0 USE OF FARM4TRADE

Farm4Trade provides animal identification and registration services, monitoring systems, statistics and other management tools to support farmers around the world. Certain services are provided free of charge. Other services require payment before you can access them. Currently the Farm4Trade Services that may be accessed after payment, are described as “PRO Services”.

On the contrary, the Farm4Trade Services that do not require any type of payment, are currently referred to as “Free Services” or “Basic Services”.

You must register by completing the registration form that appears on the Site and accepting this Agreement. Any registration information that you submit to Farm4Trade must be true and complete. If we have reasons to doubt the authenticity of the information entered, we reserve the right to request proof of authenticity or to block the profile.

The free registration allows you to become a Farm4Trade “Member”. By signing up, you accept this Agreement and shall comply with its obligations.

4.1 Free trials

We or others on our behalf may offer trials of Paid Subscriptions for a specified period without payment or at a reduced rate. Farm4Trade reserves the right, in its absolute discretion, to determine your eligibility for a Trial, and, subject to applicable laws, to withdraw or to modify a Trial.

For some Trials, we’ll require you to provide your payment details to start the Trial. At the end of the trial. By providing your payment details in conjunction with the trial, you agree with us that we may automatically start to charge you for the applicable pay subscription on the first day following the end of the tria, on a recurring monthly basis.

If you don’t want to continue to be charged on a recurring monthly basis, you must cancel the applicable paid subscription through your dashboard before the recurring monthly period.

Note: Paid subscription cannot be terminated before the end of the period for which you’ve already paid, and except as expressly provided in this terms, Farm4Trade will not refund any fees that you have already paid.

EXTRAORDINARY RESOLUTION: The right to immediate resolution for serious reasons (= “resolution without notice”) remains intact for you and us. With the extraordinary resolution, our requests and those arising from the contractual relationship will immediately become effective.

5.0 RIGHT WE GRANT YOU

5.1. Licensing terms

The Farm4Trade Service and the Content are the property of Farm4Trade. Farm4Trade grant you a limited, non-exclusive, revocable license to make use of Farm4Trade Service. This License remain in effect until the expiry date (valid only for Pro Service) and unless terminated by you or Farm4Trade. The Farm4Trade software applications and the Content are licensed, not sold, to you, and Farm4Trade retains ownership of all copies of the Farm4Trade software applications and Content even after installation on supported devices.

All Farm4Trade trademarks, service marks, trade names and logos, domain name and any other features of the Farm4Trade brand are the sole property of Farm4Trade. The Agreements do not grant you any rights to use any Farm4Trade brand  features whether for commercial or non-commercial use.

5.2. Users choice and control

The “GDPR” (General Data Protection Regulation), the new European data protection law that confers rights on individuals related to their personal data. In relation to this legislation, we include below a list of rights that we grant to users.

  • the right of access: the data subject shall have the right to access their personal data used by Farm4trade;
  • right of rectification: the data subject shall have the right to obtain the rectification of inaccurate personal data concerning him or her;
  • right to erasure: the data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her;
  • right to restriction of processing: the data subject shall have the right to obtain restriction of processing all or some of the data used for marketing purpose;
  • right to data portability: data subject shall have the right to receive the personal data concerning him or her in a structured, commonly used and machine-readable format.

6.0 RIGHT YOU GRANT US

You agree and accept to enter correct and complete personal details and to keep your profile information up-to-date. In particular, considering that the communication between users and Farm4Trade will mainly take place through email, any explanations and information, such as updates to this policy sent via e-mail, will be considered delivered as soon as they arrive on your Inbox or email server and you’ll be able to recover them under normal circumstances.

In case we are not notified of any change or cancellation of the email address, these declarations will be considered as received. You further agree to keep your Farm4Trade password secret and ensure that your data is not accessible to third parties.

You are responsible for keeping your device and your Farm4Trade account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services.

7.0 USER GUIDELINES

Farm4Trade respects intellectual property rights and expects users do the same. We’ve established some rules to follow when using the Service, to make sure Farm4trade remains a safe product enjoyable for everyone. Please follow these rules and discourage improper usage.

The following is not permitted:

  • copying, redistributing, mining, manipulate, transferring, displaying or making available to the public any part of the Farm4Trade Service;
  • making any use of the Farm4trade Service which is not expressly permitted under the Agreements or otherwise infringes the intellectual property rights;
  • malicious content, through which Farm4Trade members may be attraced to other portals/website;
  • using Farm4Trade Service to copy or import any local file you do not have the legal right;
  • circumventing any technologies used by Farm4Trade;
  • use any illegal form of advertising on Farm4Trade (also through the release of telephone numbers, email addresses, links, SMS numbers or other contact possibilities for commercial purposes);
  • selling, renting, sublicensing or leasing of any part of the Farm4Trade Service and its Content;
  • removing or altering any copyright, trademark or other intellectual property notices contained on or provided through Farm4Trade Service;
  • providing your password to any other person or using any other person’s username and password;
  • collecting information and data from any other Farm4Trade users by crawling the Service or otherwise using any automated means (including bots, scrapers and/or spiders);
  • carrying out activities or actions which may block, overload or affect the correct functioning of the Service;
  • any other improper use of Farm4Trade Service not expressly provided in this Agreement.

The user also agree to not publish content and/or use a username, which is or includes material that:

  • is offensive, abusive, defamatory or obscene;
  • is illegal or intended to promote or commit an illegal act of any kind;
  • violates intellectual property rights, privacy rights or proprietary rights of Farm4Trade or a third party;
  • includes your password or purposely includes any other user’s password or personal data of third parties;
  • is intended to solicit such personal data or is intended to does bully other users;
  • includes malicious content (like malware, trojan horses or viruses) that damage or limit the website functionality or otherwise interferes with any user’s access to the Service;
  • uses automated means to artificially promote content;
  • involves the transmission of unsolicited mass mailings or other forms of spam (“spam”), junk mail, chain letters, or similar;
  • involves commercial or sales activities, such as advertising, promotions, contests, sweepstakes, or pyramid schemes;
  • interferes with or in any way disrupts the Farm4Trade Service;
  • manipulates, breaches, or attempts to tamper or test for vulnerabilities in the Farm4Trade Service or any of Farm4Trade’s security components, authentication measures;
  • conflicts with the Agreements or Farm4Trade Privacy Policy.

The user agrees that posting any such User Content may result in immediate termination or suspension of his Farm4Trade account.

Please pay particular attention on how you use Farm4Trade Service and what you share. The Farm4Trade Service includes social and interactive features, including the ability to post user content, share content and make some certain information about you public. Remember that shared or publicly available information may be re-used and shared by other users on Farm4Trade or across the web, so please use Farm4Trade carefully and be mindful for your account settings. Farm4Trade has no responsibility on your choices to post material on the Service. You acknowledge and agree that for any third parties claims, including violation of their rights caused by the contents published on the Farm4Trade site or by the use of our service, Farm4Trade shall not in any way be held liable.

Your password protects your user account, you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use of your username and password on the Service. In case your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by third parties, please notify us immediately and change your password as soon as possible.

It may be necessary to verify the property right of your content. You are also invited to observe a respectful behavior and, if possible, a friendly style when interacting with other members. We reserve the right to act in the manner that we consider most useful and appropriate in order to preserve a harmonious coexistence among its Members. In extreme cases, such as. serious personal attacks, defamation, slander and threats, we reserve the right of appeal to the competent authorities.

8.0 CUSTOMER SUPPORT

For customer support with account-related and payment-related questions please contact us using the Customer Service contact form. We will use reasonable endeavours to respond to all Customer Support Queries within a reasonable time frame.

8.1 Tutoring and data entry

Farm4Trade may offer a Tutoring service which includes data entry and account setup for new subscribers. This service will be performed as part of a commercial offer and is not included in the regular subscription fee. In case of the use of tutoring services, the user grants Farm4trade’s staff access to their personal Farm4Trade account and the possibility to enter and modify data as requested by the account owner. No modification or data entry will be done without express permission from the user. The user has the right to deactivate the Tutor account at any moment at the end of the subscribed tutoring services.

9.0 THIRD PARTY APPLICATION

Our Services may allow you to access to third party application, such as social network, to share and make your content available. In order to allow this type of service, we may share the Service usage data to make a connection to you Farm4Trade account.

These Third Party Applications may have their own terms and conditions of use and privacy policies and your use of these Third Party Applications will be governed by and subject to such terms and conditions and privacy policies. You understand and agree that Farm4Trade does not endorse and is not responsible or liable for the behavior, features, or content of any Third Party Application.

10.0 LIMITATION

Farm4Trade will make reasonable efforts to keep the Farm4Trade Service operational.  However, certain technical difficulties or maintenance may, from time to time, result in temporary interruptions. To the extent permissible under applicable law, Farm4Trade reserves the right, periodically and at any time, to modify or discontinue, temporarily or permanently, functions and features of the Farm4Trade Service with or without notice, all without liability to you, except where prohibited by law. Events beyond our control may affect our Services, such as events in nature and other force majeure events.

11.0 DURATION AND TERMINATION

The Agreements will continue to apply to you until terminated by either you or Farm4Trade.
Farm4Trade may terminate the Agreements or suspend your access to the service at any time, including in the event of your actual or suspected unauthorised use of the Farm4Trade Service and/or Content, non-compliance with the Agreements, or if we withdraw Services and/or Content (in which case we shall provide you reasonable notice in advance of doing so). If you or Farm4Trade terminate the Agreements, or if Farm4Trade suspends your access to our services, you agree that we shall have no liability or responsibility to you, and Farm4Trade will not refund any amounts that you have already paid.

12.0 INFRINGEMENT AND REPORTING USER CONTENT

Farm4Trade respects the rights of intellectual property owners. We undertakes to prevent the publication of illegal content. If you believe that any Content infringes your intellectual property rights or other rights, please send a detailed email to support@farm4trade.com. Farm4Trade may not be deemed in any way liable for the failure to perform this Agreement caused by factors falling outside its reasonable control or force majeure events.

13.0 ENTIRE AGREEMENT

Unless a mutually executed agreement between you and us states otherwise, our Terms make up the entire agreement between you and us regarding Farm4Trade and our Services, and supersede any prior agreements. Farm4Trade reserves the right to ask the user to accept in the future any additional conditions for certain services.

Our Services are not intended for distribution to or use in any country where such distribution or use would violate local law or would subject us to any regulations in another country. We reserve the right to limit our Services in any country.

Unless as otherwise stated in the Agreements, should any provision of the Agreements be held illegal, invalid or unenforceable for any reason or to any extent such invalidity shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the extent permitted by law.

We will provide you notice of amendments to our Terms, and update the “Last Modified” date within our Legal section.

These general Terms and Conditions have been drafted in the Italian language,  the translated versions are provided for information only. In case of disputes the said version shall prevail over any translations in other languages.

We reserve all the rights not expressly granted.

12.1 Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold Farm4Trade harmless from and against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) arising out of: (a) your breach of this Agreement; (b) access or use of Services; (c) your violation of any law or the rights of a third party; (d) any declaration made by the user in a manner that is false, misleading or deceptive.

12.2 Enforceability

Unless otherwise required by a mandatory law of a member state of the European Union or any other jurisdiction, the Agreements and any non-contractual disputes/claims between you and Farm4Trade are subject to the Italian laws.

12.3 Jurisdiction

You and Farm4Trade agree to the Italian jurisdiction of the court of Pescara, Abruzzo, to resolve any dispute, claim, or controversy that arises in connection with the Agreements

14.0 EXCLUSION OF LIABILITY

You use the Farm4trade Service at your own risk. You agree that the Farm4trade Service is provided “as is” without express or implied warranty or condition of any kind. Farm4trade makes no representations and disclaim any warranties or conditions of satisfactory quality, merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be operational, error free, secure, or safe, or that our services will function without disruptions, delays, or imperfections. We do not warrant that the Farm4trade Service is free of malware or other harmful components.  We do not control and are not responsible for, controlling how or when you use our services or the features, services, and interfaces our services provide. We are not responsible for and are not obligated to control the actions or information (including content) of our users or other third parties.

15.0 COMMUNICATIONS AND CLAIMS

Any eventual communication from Farm4Trade to the user and vice versa, considering this Agreements shall be sent by mail at the following address:

For Farm4Trade:
E-mail: support@farm4trade.com 

For the user:

At the mail address or mobile number indicated from the user while registering on the website or on the App.
The communications published on the website or on the App will be considered received by the users when she/he will login in to its personal page after the publication of the communication.

16.0 CONTACT US

If you have any questions about Farm4Trade Service or the Agreements, please contact our Customer service using the specific contact form.

Thank you for reading our Terms. We hope you enjoy Farm4Trade!

Farm4Trade srl
66041 – Via Marino Turchi – Chieti – ITALY

c/o Centro Dama Scala 5
VAT IT02568150698
© Farm4Trade

REGISTERED OFFICE: P.O. BOX 2655 Swakopmund
CORPORATE OFFICE: Bohemian Building, Unit 1, Friedrich Giese Street, Klein Windhoek, Namibia
© Farm4Trade Namibia

PRIVACY POLICY

Welcome to our Privacy policy.

Effective as of September 26, 2019

Welcome to Farm4Trade Privacy Policy. Your privacy is extremely important for us. This Privacy Policy provides information about the nature, duration and scope of your personal data processing. For this reason it is an important section that helps you to understand what information we collect with your permission and how we use it.

Unless otherwise specified, we apply this policy to all of our services, applications and website content, so please read it carefully.

1.0 TYPE OF INFORMATION WE COLLECT

All the information we collect is related to providing the Farm4Trade Service and its features. There are two categories of information that we collect: (a) information strictly necessary for you to use Farm4Trade and (b) information that we could use to improve your experience.

The first category includes information necessary to operate Farm4Trade:

  • Registration information: personal data of your private profile/company profile.
  • Technical information: which can include the type of browser or devices  you are using to access or connect to the site.
  • General and non-specific information: about your location while using the Service.
  • Usage and log in information: this includes info related to Service, diagnostic and performance.
  • Animals and herds: all the information related to the animals are processed to provide statistics and suggestions that can be used to make better decisions in the livestock management.
  • Payment/ Transactional information: if you make a purchase for our Service we may receive payment receipts from other third parties processing your payment.
  • Basic information to improve your experience with the Service: we use cookies to analyze your use of Farm4Trade Service, including preferences about language, unit of measurement and all the info that could benefit the user in the daily use of the Farm4Trade’s applications.

The second category includes information that enables us to offer you additional features. We never use any of this information without first getting your explicit permission. Here are some examples:

  • You specific location: this data could be required to perform satellite image analysis and provide important information about the quality of the land for feeding and livestock grazing.
  • Your animals photos/video: we could ask you to share photos in order to help us to create a dataset of images that can be useful for the identification and traceability of the animals.
  • Other specific information: we may request – in relation to the needs – specific data that will allow us to improve the user experience (for example, data on how animals are weaned, type of feeding, etc.).

Acceptance of our Privacy Policy does not mean you have granted us permission to access or use information in the second category; we will only collect it if you explicitly give us permission to do so and we will use it for the purposes described. Moreover, you will always have the ability to change your mind and revoke that permission.

2.0 HOW WE USE THE INFORMATION WE COLLECT

For processing personal data we mean any operations performed with or without the support of automated processes applied to data such as collection, transmission, storage etc.

In accordance with the permissions you give us to collect the information, we may use the information we collect in these ways:

  • To provide, personalize and improve the Service to give you a better experience: Farm4Trade analyze the collected information to evaluate and improve the Services; to research, develop and test new features and then subsequently offer to our users.
  • To ensure technical functionality of the Service: the information is used to provide prompt assistance to the user when he contact us in order to resolve problems more quickly and safely.
  • Increase security and protection:  In accordance with the Law, we verify suspicious accounts and activities that may be in conflict with the Terms to ensure proper use.
  • To communicate with you: for Service-related or research purposes or promotions.
  • To process your payment or prevent or detect fraud;
  • To enforce this Privacy Policy, the Terms and Conditions of Use, and any other terms that you have agreed to, including to protect the rights, property, or safety of Farm4Trade.

3.0 INFORMATION WE SHARE

Farm4Trade uses the information you shared with us using the app in order to operate, provide, improve, understand, customize, support, and market our Services.

  • Account information. Your personal/your company information such as name, address, email may be available to anyone who uses Farm4Trade Services, based on your configuration settings of your account.
  • Your contacts. The people invited by the user to be part of the staff, to become collaborators or simply invited to share certain company information will be managed by Farm4Trade to create the staff actions.
  • Third-Party. We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. When we share information with third-party providers, we require them to use your information in accordance with our instructions and terms or with express permission from you.
  • Application programming interface (API): It is important to note that some information is always publicly available for third-party sites or other developer tools. Depending on the permissions granted by the user, some additional information may be shared via API keys.

4.0 STORAGE PERIOD

We keep your personal data only for a limited period of time. In particular, we keep some of your personal data and your email address for the entire duration of the contract and for the following 36 months. At the end of this period, they are permanently deleted from all the supports and backups.

Farm4Trade undertakes not to transfer your data to third parties that are not part of the companies connected to it and are not involved into the contract.

5.0 MANAGING USER INFORMATION

If you would like to manage, change, limit or delete your information, you can do from your dashboard. You can change your Services settings to manage certain information available to other users.

You may delete your Farm4Trade account at any time, including if you want to revoke your consent to our use of your information, using our delete function in your account settings.  When you delete your account, all your data will be deleted from our servers in no longer than a month. Be mindful that if you only delete our Services from your device without using the appropriate delete function (your account settings), your information may be stored for an undefined period.  Please remember that when you delete your account, it does not affect the information you’ve send to other users.

6.0 OWNER AND PROCESSING CONTROLLER

The owner and the processing controller is Farm4Trade srl with registered office in Via Marino Turchi, snc, Chieti (CH), Italy, VAT IT02568150698.

On behalf of owner and processing controller, Farm4trade has appointed an internal data protection officer (DPO) which will play an important role in protecting personal data to ensure compliance with EU 2016/679. It will be the DPO responsibility to verify and maintain an organized system of personal data management which fulfils all requirements of the GDPR. In particular, the DPO has prepared the Privacy Impact Assessment document which can be downloaded by clicking here.

Finally, to fully fulfill its regulatory obligations regarding the processing of personal data, Farm4Trade has carefully chosen its Cloud service providers to accomplish  their role as the parties in charge of such processing. In particular, only IaaS (Infrastructure as a service) providers belonging to the CISPE (Cloud Infrastructure Service Providers in Europe) have been selected. CISPE’s Code of Conduct for data protection anticipates the enforcement of the European Union’s General Data Protection Regulation (GDPR). The providers used by Farm4Trade for the storage of personal data are the following:

After obtaining user’s consent, Farm4Trade uses the following profiling tools for marketing purpose and to better evaluate user experience, in accordance with the GDPR:

7.0 UPDATES TO OUR POLICY

In case we amend or update our Privacy Policy, we will provide you notice of amendments to this Privacy Policy, as appropriate, and update the “Last Modified” date at the top of this Agreements. Our Privacy Policy also reflect changes in new data protection law, GDPR (General Data Protection Regulation)  that has entered into effect on May 25, 2018.

If you do not agree to our Privacy Policy, you must stop using our Services. Your continued use of our Services confirms your acceptance of our Privacy Policy, as amended.

8.0 ASSISTANCE

If you have any questions regarding Agreements please contact us.

Thank you for reading our Terms.

Farm4Trade srl

PO Box 66041 – Via Marino Turchi – Chieti – ITALY
VAT IT02568150698
© Farm4Trade

REGISTERED OFFICE: P.O. BOX 2655 Swakopmund
CORPORATE OFFICE: Bohemian Building, Unit 1, Friedrich Giese Street, Klein Windhoek, Namibia
© Farm4Trade Namibia

COOKIES

About cookies

A cookie is a small text file that a website you visit asks your browser to store on you computer or mobile device.

How we use cookies

We use cookies to understand, provide and better manage our Service. In particular, we use two types of cookies:

  • session cookie: temporary cookie files, which are erased when you close your browser.
  • persistent cookie: which stay on your device for a set period of time or until you delete them.

Generally, we use them to improve navigation on our web site:

  1. Understand how our Services are being used.
  2. Save your preferences, such as language, unit of measurement, and many other choices of the user.
  3. To rank FAQs on our website based on popularity, to understand which of them effectively responds to the needs of users.
  4. Understand how to operate and continually improve our Service. We can also obtain information from our email or notifications (for example if you opened, forwarded or clicked on any of its content.

Manage the cookies

You can follow the instructions provided by your browser or device (usually located under “Settings” or “Preferences”) to modify or delete your cookie settings. Please note that if you set your browser or device to disable cookies, certain of Farm4Trade Services may not function properly.

TERMS & CONDITIONS

Welcome to Farm4Trade Terms and Conditions of Use

Effective as of 26 September 2019

Welcome to Farm4Trade Terms and Conditions of Use (“Terms”, “Agreements”, “Agreement”, “Service” o “Terms of Use”). This is an important section that along with Privacy Policy affects your legal rights, so please read it carefully.

However, we expect you interact responsibly according to the Terms of Service specified below. If you believe that certain contents of the website or of the web and mobile applications violate these Terms of Service, please contact us using the specific contact form.

Finally, as Farm4Trade operators, we assure you that we do not create fake profiles, we also assure you we do not tolerate other false profiles created on Farm4Trade.

1.0 GENERAL

Farm4Trade is a  service provider to manage, purchase/sale, transport and other types of zootechnical services for the benefit of users worldwide.

On Farm4Trade, you can identify and record your animals, keep track of the production performances and the animals welfare within the farm. It is also possible to upload contents (texts, photos, etc.), search or create ads for the sale and transport of live animals and also communicate with other users.

In order to use the Farm4Trade Service, you have to provide name, surname, email address and password. We will send you an email at the address provided containing a link to activate the account. Only after you have confirmed the email, we will activate your account.

The registration and the use of the Farm4Trade basic services will always be free and will allow all the breeders to make more-informed decisions. Small scale farmers and Commercial farmers will be able to keep track of their animals safely, quickly and reliably.

Professional breeders, who certainly need a more professional management tool consisting of a complex of advanced services, can upgrade to PRO.

PRO users can work in team using the multi-user system and information sharing options.

Your private data is safe with us. The processing of data is carried out only in accordance with the relevant data protection regulations, for more information you can visit our Privacy Policy. You may decide which data of your personal and / or company profile enter into the Farm4Trade system and, in the same way, you may also decide what you want to share about yourself or about your company in the Farm4Trade Community. We try to keep a homely and quiet atmosphere within Farm4Trade and we expect each member to behave in a polite and respectful manner to other members.

2.0 INTRODUCTION

Thanks for choosing Farm4Trade (“Farm4Trade”, “us”, “our”). We are sure that your experience with us will be different from any other software for farm management you’ve ever used before. Farm4Trade is also the first networking platform in the world that helps users to communicate and connect with the community of farmers around the world.

The use of Farm4Trade basic services is always to be given free of charge so we invite you to join our community of users. Most of the functionalities are available in the free version except for the most advanced ones which are designed for professional breeders.

The use of Farm4Trade Service relies on several technical requirements and includes social and interactive features which in turn include personal profile, instant messaging, the possibility of buying and selling live animals, the possibility of advertising and searching space on vehicles to transport live animals, management systems for dedicated animals. It is all designed to allow the breeders to manage, exchange and connect freely in compliance with the laws and regulations in force.

By signing up or otherwise using the Farm4Trade free service you (“Member”, “User”) are entering into a binding contract with the Farm4Trade entity (indicated at the bottom of this document). Your Agreement with us includes this Terms and Conditions of Use and our Privacy Policy. You can open, print, download and / or save these Terms and Conditions of Use at any time. By signing up you acknowledge that you have read and understood the Agreements, accept these Agreements.

3.0 CHANGES TO THE AGREEMENTS

Occasionally we may, in our discretion, make changes to the Agreements. In case of material changes to the Agreements, we’ll notify you in advance sending an email or notification on the application. Your continued use of the Service after the changes have been made will constitute your acceptance of the changes. If you don’t want to continue using the Service under the new version of the Agreements, you may terminate the Agreements by contacting us through the Customer Service contact form.

4.0 USE OF FARM4TRADE

Farm4Trade provides animal identification and registration services, monitoring systems, statistics and other management tools to support farmers around the world. Certain services are provided free of charge. Other services require payment before you can access them. Currently the Farm4Trade Services that may be accessed after payment, are described as “PRO Services”.

On the contrary, the Farm4Trade Services that do not require any type of payment, are currently referred to as “Free Services” or “Basic Services”.

You must register by completing the registration form that appears on the Site and accepting this Agreement. Any registration information that you submit to Farm4Trade must be true and complete. If we have reasons to doubt the authenticity of the information entered, we reserve the right to request proof of authenticity or to block the profile.

The free registration allows you to become a Farm4Trade “Member”. By signing up, you accept this Agreement and shall comply with its obligations.

4.1 Free trials

We or others on our behalf may offer trials of Paid Subscriptions for a specified period without payment or at a reduced rate. Farm4Trade reserves the right, in its absolute discretion, to determine your eligibility for a Trial, and, subject to applicable laws, to withdraw or to modify a Trial.

For some Trials, we’ll require you to provide your payment details to start the Trial. At the end of the trial. By providing your payment details in conjunction with the trial, you agree with us that we may automatically start to charge you for the applicable pay subscription on the first day following the end of the tria, on a recurring monthly basis.

If you don’t want to continue to be charged on a recurring monthly basis, you must cancel the applicable paid subscription through your dashboard before the recurring monthly period.

Note: Paid subscription cannot be terminated before the end of the period for which you’ve already paid, and except as expressly provided in this terms, Farm4Trade will not refund any fees that you have already paid.

EXTRAORDINARY RESOLUTION: The right to immediate resolution for serious reasons (= “resolution without notice”) remains intact for you and us. With the extraordinary resolution, our requests and those arising from the contractual relationship will immediately become effective.

5.0 RIGHT WE GRANT YOU

5.1. Licensing terms

The Farm4Trade Service and the Content are the property of Farm4Trade. Farm4Trade grant you a limited, non-exclusive, revocable license to make use of Farm4Trade Service. This License remain in effect until the expiry date (valid only for Pro Service) and unless terminated by you or Farm4Trade. The Farm4Trade software applications and the Content are licensed, not sold, to you, and Farm4Trade retains ownership of all copies of the Farm4Trade software applications and Content even after installation on supported devices.

All Farm4Trade trademarks, service marks, trade names and logos, domain name and any other features of the Farm4Trade brand are the sole property of Farm4Trade. The Agreements do not grant you any rights to use any Farm4Trade brand  features whether for commercial or non-commercial use.

5.2. Users choice and control

The “GDPR” (General Data Protection Regulation), the new European data protection law that confers rights on individuals related to their personal data. In relation to this legislation, we include below a list of rights that we grant to users.

  • the right of access: the data subject shall have the right to access their personal data used by Farm4trade;
  • right of rectification: the data subject shall have the right to obtain the rectification of inaccurate personal data concerning him or her;
  • right to erasure: the data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her;
  • right to restriction of processing: the data subject shall have the right to obtain restriction of processing all or some of the data used for marketing purpose;
  • right to data portability: data subject shall have the right to receive the personal data concerning him or her in a structured, commonly used and machine-readable format.

6.0 RIGHT YOU GRANT US

You agree and accept to enter correct and complete personal details and to keep your profile information up-to-date. In particular, considering that the communication between users and Farm4Trade will mainly take place through email, any explanations and information, such as updates to this policy sent via e-mail, will be considered delivered as soon as they arrive on your Inbox or email server and you’ll be able to recover them under normal circumstances.

In case we are not notified of any change or cancellation of the email address, these declarations will be considered as received. You further agree to keep your Farm4Trade password secret and ensure that your data is not accessible to third parties.

You are responsible for keeping your device and your Farm4Trade account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services.

7.0 USER GUIDELINES

Farm4Trade respects intellectual property rights and expects users do the same. We’ve established some rules to follow when using the Service, to make sure Farm4trade remains a safe product enjoyable for everyone. Please follow these rules and discourage improper usage.

The following is not permitted:

  • copying, redistributing, mining, manipulate, transferring, displaying or making available to the public any part of the Farm4Trade Service;
  • making any use of the Farm4trade Service which is not expressly permitted under the Agreements or otherwise infringes the intellectual property rights;
  • malicious content, through which Farm4Trade members may be attraced to other portals/website;
  • using Farm4Trade Service to copy or import any local file you do not have the legal right;
  • circumventing any technologies used by Farm4Trade;
  • use any illegal form of advertising on Farm4Trade (also through the release of telephone numbers, email addresses, links, SMS numbers or other contact possibilities for commercial purposes);
  • selling, renting, sublicensing or leasing of any part of the Farm4Trade Service and its Content;
  • removing or altering any copyright, trademark or other intellectual property notices contained on or provided through Farm4Trade Service;
  • providing your password to any other person or using any other person’s username and password;
  • collecting information and data from any other Farm4Trade users by crawling the Service or otherwise using any automated means (including bots, scrapers and/or spiders);
  • carrying out activities or actions which may block, overload or affect the correct functioning of the Service;
  • any other improper use of Farm4Trade Service not expressly provided in this Agreement.

The user also agree to not publish content and/or use a username, which is or includes material that:

  • is offensive, abusive, defamatory or obscene;
  • is illegal or intended to promote or commit an illegal act of any kind;
  • violates intellectual property rights, privacy rights or proprietary rights of Farm4Trade or a third party;
  • includes your password or purposely includes any other user’s password or personal data of third parties;
  • is intended to solicit such personal data or is intended to does bully other users;
  • includes malicious content (like malware, trojan horses or viruses) that damage or limit the website functionality or otherwise interferes with any user’s access to the Service;
  • uses automated means to artificially promote content;
  • involves the transmission of unsolicited mass mailings or other forms of spam (“spam”), junk mail, chain letters, or similar;
  • involves commercial or sales activities, such as advertising, promotions, contests, sweepstakes, or pyramid schemes;
  • interferes with or in any way disrupts the Farm4Trade Service;
  • manipulates, breaches, or attempts to tamper or test for vulnerabilities in the Farm4Trade Service or any of Farm4Trade’s security components, authentication measures;
  • conflicts with the Agreements or Farm4Trade Privacy Policy.

The user agrees that posting any such User Content may result in immediate termination or suspension of his Farm4Trade account.

Please pay particular attention on how you use Farm4Trade Service and what you share. The Farm4Trade Service includes social and interactive features, including the ability to post user content, share content and make some certain information about you public. Remember that shared or publicly available information may be re-used and shared by other users on Farm4Trade or across the web, so please use Farm4Trade carefully and be mindful for your account settings. Farm4Trade has no responsibility on your choices to post material on the Service. You acknowledge and agree that for any third parties claims, including violation of their rights caused by the contents published on the Farm4Trade site or by the use of our service, Farm4Trade shall not in any way be held liable.

Your password protects your user account, you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use of your username and password on the Service. In case your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by third parties, please notify us immediately and change your password as soon as possible.

It may be necessary to verify the property right of your content. You are also invited to observe a respectful behavior and, if possible, a friendly style when interacting with other members. We reserve the right to act in the manner that we consider most useful and appropriate in order to preserve a harmonious coexistence among its Members. In extreme cases, such as. serious personal attacks, defamation, slander and threats, we reserve the right of appeal to the competent authorities.

8.0 CUSTOMER SUPPORT

For customer support with account-related and payment-related questions please contact us using the Customer Service contact form. We will use reasonable endeavours to respond to all Customer Support Queries within a reasonable time frame.

8.1 Tutoring and data entry

Farm4Trade may offer a Tutoring service which includes data entry and account setup for new subscribers. This service will be performed as part of a commercial offer and is not included in the regular subscription fee. In case of the use of tutoring services, the user grants Farm4trade’s staff access to their personal Farm4Trade account and the possibility to enter and modify data as requested by the account owner. No modification or data entry will be done without express permission from the user. The user has the right to deactivate the Tutor account at any moment at the end of the subscribed tutoring services.

9.0 THIRD PARTY APPLICATION

Our Services may allow you to access to third party application, such as social network, to share and make your content available. In order to allow this type of service, we may share the Service usage data to make a connection to you Farm4Trade account.

These Third Party Applications may have their own terms and conditions of use and privacy policies and your use of these Third Party Applications will be governed by and subject to such terms and conditions and privacy policies. You understand and agree that Farm4Trade does not endorse and is not responsible or liable for the behavior, features, or content of any Third Party Application.

10.0 LIMITATION

Farm4Trade will make reasonable efforts to keep the Farm4Trade Service operational.  However, certain technical difficulties or maintenance may, from time to time, result in temporary interruptions. To the extent permissible under applicable law, Farm4Trade reserves the right, periodically and at any time, to modify or discontinue, temporarily or permanently, functions and features of the Farm4Trade Service with or without notice, all without liability to you, except where prohibited by law. Events beyond our control may affect our Services, such as events in nature and other force majeure events.

11.0 DURATION AND TERMINATION

The Agreements will continue to apply to you until terminated by either you or Farm4Trade.
Farm4Trade may terminate the Agreements or suspend your access to the service at any time, including in the event of your actual or suspected unauthorised use of the Farm4Trade Service and/or Content, non-compliance with the Agreements, or if we withdraw Services and/or Content (in which case we shall provide you reasonable notice in advance of doing so). If you or Farm4Trade terminate the Agreements, or if Farm4Trade suspends your access to our services, you agree that we shall have no liability or responsibility to you, and Farm4Trade will not refund any amounts that you have already paid.

12.0 INFRINGEMENT AND REPORTING USER CONTENT

Farm4Trade respects the rights of intellectual property owners. We undertakes to prevent the publication of illegal content. If you believe that any Content infringes your intellectual property rights or other rights, please send a detailed email to support@farm4trade.com. Farm4Trade may not be deemed in any way liable for the failure to perform this Agreement caused by factors falling outside its reasonable control or force majeure events.

13.0 ENTIRE AGREEMENT

Unless a mutually executed agreement between you and us states otherwise, our Terms make up the entire agreement between you and us regarding Farm4Trade and our Services, and supersede any prior agreements. Farm4Trade reserves the right to ask the user to accept in the future any additional conditions for certain services.

Our Services are not intended for distribution to or use in any country where such distribution or use would violate local law or would subject us to any regulations in another country. We reserve the right to limit our Services in any country.

Unless as otherwise stated in the Agreements, should any provision of the Agreements be held illegal, invalid or unenforceable for any reason or to any extent such invalidity shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the extent permitted by law.

We will provide you notice of amendments to our Terms, and update the “Last Modified” date within our Legal section.

These general Terms and Conditions have been drafted in the Italian language,  the translated versions are provided for information only. In case of disputes the said version shall prevail over any translations in other languages.

We reserve all the rights not expressly granted.

12.1 Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold Farm4Trade harmless from and against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) arising out of: (a) your breach of this Agreement; (b) access or use of Services; (c) your violation of any law or the rights of a third party; (d) any declaration made by the user in a manner that is false, misleading or deceptive.

12.2 Enforceability

Unless otherwise required by a mandatory law of a member state of the European Union or any other jurisdiction, the Agreements and any non-contractual disputes/claims between you and Farm4Trade are subject to the Italian laws.

12.3 Jurisdiction

You and Farm4Trade agree to the Italian jurisdiction of the court of Pescara, Abruzzo, to resolve any dispute, claim, or controversy that arises in connection with the Agreements

14.0 EXCLUSION OF LIABILITY

You use the Farm4trade Service at your own risk. You agree that the Farm4trade Service is provided “as is” without express or implied warranty or condition of any kind. Farm4trade makes no representations and disclaim any warranties or conditions of satisfactory quality, merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be operational, error free, secure, or safe, or that our services will function without disruptions, delays, or imperfections. We do not warrant that the Farm4trade Service is free of malware or other harmful components.  We do not control and are not responsible for, controlling how or when you use our services or the features, services, and interfaces our services provide. We are not responsible for and are not obligated to control the actions or information (including content) of our users or other third parties.

15.0 COMMUNICATIONS AND CLAIMS

Any eventual communication from Farm4Trade to the user and vice versa, considering this Agreements shall be sent by mail at the following address:

For Farm4Trade:
E-mail: support@farm4trade.com 

For the user:

At the mail address or mobile number indicated from the user while registering on the website or on the App.
The communications published on the website or on the App will be considered received by the users when she/he will login in to its personal page after the publication of the communication.

16.0 CONTACT US

If you have any questions about Farm4Trade Service or the Agreements, please contact our Customer service using the specific contact form.

Thank you for reading our Terms. We hope you enjoy Farm4Trade!

Farm4Trade srl
66041 – Via Marino Turchi – Chieti – ITALY

c/o Centro Dama Scala 5
VAT IT02568150698
© Farm4Trade

REGISTERED OFFICE: P.O. BOX 2655 Swakopmund
CORPORATE OFFICE: Bohemian Building, Unit 1, Friedrich Giese Street, Klein Windhoek, Namibia
© Farm4Trade Namibia

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